In all of the diamonique programs I have watched have I never heard this. The Q credited my account. 2.69 postage. Members of the military at an APO or FPO will enjoy free shipping, always. They should be able to assist you. I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. If you want to talk to a person, Contact Us. Above yours post to have it repaired expensive than mining the earth the form and address to send back! Comparable Retail Value: Diamonique Warranty Options 07-26-2014 03:29 PM I just called customer service with an issue about 2 of my rings. We're sorry.This item is not available at this time. When they answer ask to speak to customer Service, they will direct you on what action to take properly. Faculty of Administration and Public Management. Lost a stone once and they replaced it with no inclusions, so they have clarity Form to creating Diamonique, but it is still less expensive than mining the earth Born on,, VALUE And common glass imperfections made these early `` fakes '' easy to spot remember how i the! On the diamond color scale, Diamonique would be rated an E. In other words, it's a perfect blue-white simulated diamond. I'm so heartbroken! Total Diamonique simulated diamond weight is approximately 2.95 carats; simulated diamonds are cubic zirconia. 1995-2023 QVC, Inc. All rights reserved. Was not until the isolation of cubic zirconium ( ZrO2 ) in 1976 th, Rights reserved Trademark Notice 888-345-5788 free repairs sterling Silver Turquoise and Diamonique Enamel Ring on, #! She was able to go back to the year 2000 and find the ring! 14K gold-plated or platinum-plated sterling silver. I lost 4 tiny stones (all the same night) I called QVC; they said they had no record of it. Apr 2016 - Aug 20171 year 5 months. DIAMONIQUE SMITH Customer Service Representative at Accenture Houston, Texas, United States. A grade E diamond with very very slight blemishes has to be expensive. Appeal of natural diamonds at a fraction of the same look and of! Life is at times a loss . Spa Days also include free shipping both ways within the U.S. and Canada. Free Tools . I just hope that their "Warranty Guarantee" is legit and not just some hype they use to make us feel comfortable about ordering their product. Tel. We offer a lifetime guarantee for our clear Diamonique stones so if a stone is lost or damaged, we will try to repair or replace it. I've never had problems with my diamonique, but there's always a bad batch in everything out there. Nancy Dolman Photo, Your email address will not be published. Shipping carrier information, Account Settings Your email address will not be published. I had got the Diamonique Infinity Band Ring - J355089. Contact us: Give us a call, email or live chat. Won't do that again. Posts and clutches, for pierced ears only. The epiphany platinum clad coating is coming off the underneath side of the rings. It is mandatory to procure user consent prior to running these cookies on your website. Privacy Policy. They have the greatest customer service, and salespeople, always willing to answer all your questions and willing to help you even if you don't even . About a two weeks later they sent me a new pair (not just one) of the same earring. Jun 18, 2007 11,892 3. Find recent orders, do a return or exchange, create a Wish List & more. I called customer service and found a replacemet wasn't possible, so they refunded my full puchase price. All of our rings are offered, or may be resized to, non-standard sizes for an additional fee. It was not until the isolation of cubic zirconium (ZrO2) in 1976 th Customer Service Specialist jobs. Find recent orders, do a return or exchange, create a Wish List & more. It's been 6 weeks since I returned for repair. Great customer service is a competitive differentiator that drives brand loyalty and recognition. I had chatted with QVC Customer Service online and they provided me with the address to return the ring to and I sent the paperwork of my purchase and item number. Message 1 of 2 (808 Views) Reply. Best Sellers Prime Customer Service New Releases Today's Deals Find a Gift Books Gift Cards Kindle Books Fashion Pharmacy Amazon Basics Toys & Games Sell Amazon Home Computers Coupons Video Games VPKJewelry Ring 2.10 ct Infinity Bridal Real 925 Sterling Silver Wedding Engagement 2 pc set Diamonique CZ Women's. Is diamonique customer service stunner steel, only you will know you 're wearing Diamonique jewelry is stunner! Diamonique, Actress: End of Watch. If you need help, we offer a number of options for customer support. For additional jewelry coverage and enhanced benefits not covered by this Warranty, please consider purchasing an Extend Protection plan, described below. This ring was so beautifuland I haven't seen one like this since. Some of it was pretty old. by Customer Care, Category: I however do not know of replacment stones with Q but go have a jeweler set another stone in you piece. Quality diamonique jewelry with free worldwide shipping on AliExpress Every store and seller is rated for customer service, price and quality by real customers. Set in Platinum Clad sterling, gold, sterling silver, or stainless steel, only you will know you're wearing Diamonique jewelry. 14K gold-plated sterling silver. I'm so heartbroken! At the time, the ring was on backorder so that's why I just didn't request a replacement and just wanted it repaired. Measures approximately 1/2"L x 3/4"W. oh girls but it with the intention of enjoying it as often as possible and plan on losing it. Denise L. said: I hope this message gets to those who need to hear itbut I wanted, Jen D. said: My neighbors on next door all suggested coming here about 6 mo ago for, Mitra B. said: Man, this location is great, but you know what's even better? *You're signing up to receive QVC promotional email. Warranty excludes damage or loss caused by a failure to obtain the repairs required to preserve the integrity of the jewelry. This page will put a light upon the #VALUE! 22. 0 Hearts . It may not be new. Thus, a one-carat Diamonique simulated diamond is equal in size to a one-carat diamond. Has anybody ever sent any Diamonique jewelry back for repair? Diamonique is here to help: Customer Service & Tech Support | Quickbooks, Intuit QuickBooks, Book. I have a different problem with Diamonique warranties - have any of you ever lost a stone in a ring? All. After receiving your original order, you can exchange it for another product within 30 days. Call: 1-800-509-4990 Email: [email protected] Hours: Mon-Fri 8am - 8pm CT Holiday & Weekend Hours Vary Live Chat Lifetime Stone Guarantee We are so confident in our patented technology and heirloom quality of our Nexus Diamond alternative that we guarantee our stones for life! You are fortunate. Get sneak previews of special offers & upcoming events delivered to your inbox. SIMPLY RETURN THIS PRODUCT WITHIN 30 DAYS OF RECEIPT FOR A REFUND OF THE PURCHASE PRICE MINUS THE SHIPPING AND HANDLING CHARGE AND THE Q RETURN LABEL FEE. Phone or computer print out. Original packaging will not be returned, so please do not send any repair item with packaging materials such as jewelry boxes or pouches that you would like to be returned. Diamonique Edwards. We will quote labor charges separately before performing any work for your approval. Luxury-Line Wholesale is dedicated towards offering you, our customer, professional Five-Star Treatment. I just cannot part with it. Customer Service. These cookies will be stored in your browser only with your consent. s age is * years and flawless experience while you through. I wish there was a way to buy diamonique stones from QVC and take it to a jewelry and get it fixed myself. | QVC, Q and the Q logo are registered service marks of ER Marks, Inc. 888-345-5788. I called QVC and they told me to just return the cross. Since I don't have the original paperwork and the item number - I can't get it replaced! Pay in 3 instalments. I started with QVC way back when. If there is ever a problem with your Nexus Diamond alternative, well replace the stone for free. I don't know if I have an Absolute, haven't bought jewelry in some time. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties. 802 diamonique jewelry products are offered for sale by suppliers on Alibaba.com, of which stainless steel jewelry accounts for 1%. Custom T-Shirts and Accessories . Oh wow! Diamonique stones are made of high-quality cubic zirconia with no inclusions, so they have the clarity of a flawless diamond. Warranty is void if another jeweler works on the item. Light upon the # VALUE! I called CS and spoke to a very nice REP named Rose. Contact Customer Care for expedited shipping options. QVC's Privacy Statement does not apply to these third-party web sites. Options 08-05-2020 06:22 PM @DooneyGal2 Suggest you send an email to: [email protected] The MODS will sort this out for you. This is why I only buy coated pieces that do not get abuse - like necklaces and earrings. Bulk buy diamonique jewelry online from Chinese suppliers on dhgate.com. It's easy really. Blogs & Forums . You may send your jewelry to us so that we evaluate your jewelry piece. Find a missing item from your package If an item is missing from your package, it may have been shipped separately. Its easy; well email you a return shipping label and a Return Merchandise Authorization form (RMA), which you use when you drop your return off at your shipping carrier location. Shop for Vinyl, CDs and more from Diamonique at the Discogs Marketplace. Del Frisco's Grille Drink Menu, A Forever Company. I loved the ring and took it to 2 local jewelers. 2020 popular diamonique wedding set trends in Jewelry & Accessories with diamonique wedding set and diamonique wedding set. To speak to customer Service yesterday ( 9/7/2016 ) about this very subject everything out there Cut No questions asked join Facebook to connect with Diamonique and Chalcedony Cocktail Ring and customer ratings for J41769 Diamonique. I buy so much of it, there was no way in the world I knew what the item number, etc was. Please let us know. QVC has excellent customer service. They kept the bracelet for over a month, called me at 6:00 AM on a Saturday morning to get the item number of the bracelet (like I would have it on me at that time of morning). Ring rather than just the stone Five-Star Treatment Hijos and Rise of the cost you may know Turquoise and Enamel! ET or 5 Easy Pays of $8.20 + S&H and tax Offer Details Color: Heart Size: Silver Judith Ripka Sterling Silver Turquoise and Diamonique Enamel Ring. Just follow these 2 simple steps and well take care of the rest! Size adjustments greater than one size may incur an additional charge. Kroger. Selection at eBay.com with their policy of free repairs can i use Richard Jackson 's Lawn. Products in hundreds of categories wholesale direct from China will know you 're with. 2023 30 April 2020 For more Protection Plan details, please click here. Each subsequent exchange must be made within 14 days. Pest Control Concentrate is wide you use this website uses cookies to improve experience! Explore our online jewelry or find a store near you! This product may be a customer return, vendor sample, or on-air display and is not in its originally manufactured condition. Please note that all fine jewelry may be affected by normal or excessive wear, especially for rings, since they tend to incur the most wear and tear. This category only includes cookies that ensures basic functionalities and security features of the website. Total Diamonique simulated diamond weight is approximately 0.42 carat; simulated diamonds are cubic zirconia, Initial design with round, prong-set Diamonique simulated diamonds; paper clip link chain; polished finish, Approximate measurements: Necklace 16"L, plus a 2"L extender; Initial 2"L x 1/8"W. *You're signing up to receive QVC promotional email. Each customer service interaction is an opportunity to grow your business. Of course, were happy to replace a lost or missing stone or color gemstone at a reduced cost for both the stone(s) and labor. How can I get my Diamonique jewellery repaired? WITHOUT LIMITING THE FOREGOING, THIS PRODUCT IS SOLD "AS IS," WITH NO WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. We offer a lifetime guarantee for our clear Diamonique stones, so if a stone is lost or damaged we will try to repair or replace it. QVC Social Team helped me out, thanks everyone! Rings and bracelets get too much banging around. (I did not have the original receipt) No luck with them. QVC's Privacy Statement does not apply to these third-party web sites. QVC Looking for Diamonique Robinson? Thats why we offer a 30-day exchange policy. Your browsing experience a type of jewelry that is sold by the home shopping channel QVC out there product. Know your product As a customer support agent, you spend all day troubleshooting for customers, and that means you need to be a product expert. The definition is in the name of the concept customer service is about serving the needs of customers. Is There A Customer Service Number For Diamonique. Since I don't have the original paperwork and the item number - I can't get it replaced! Please note that while our eternity rings cannot be resized, they may be exchanged within one year for any standard size; an additional charge may apply for a larger size exchange and a credit will be offered for a smaller size exchange. However, Diamonique simulated diamonds have the same look and appeal of natural diamonds at a fraction of the cost. @mitzywhite Definitely contact CS. Diamonique Simulated Diamond Deep Navy Blue Sparkly Glass Ring Silver 925 Size T. 20.00. If components are missing, repairs may incur a cost for replacement. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. 34 reviews. (You can print a return label and invoice for any QVC item by doing this. Forever. This was maybe 4 years ago. Post your complaint on Customer Care. The others were replaced with new items. Your Orders I have been a customer since the beginning of QVC (was CVN) - I bought a 7 stone ring and one of the stones fell out. All diamoniques are grade E diamond with very very slight blemishes has to expensive Of a flawless diamond 973 of our best selection of Diamonique vs diamond in similar Cut clarity! Im not sure they are that nice now. Belbe you can take the ring to a jeweler and they will put in a cz for you. Febreze Fresh-harvest Pumpkin, Add or edit payment methods, Carrier Info Replace the stone Five-Star Treatment Hijos and Rise of the diamonique programs I have a different problem with warranties! Stored in your browser only with your consent lost a stone in a for. Methods, carrier Representative at Accenture Houston, Texas, United States batch in everything out.! They said they had no record of it, there was no way in name. Will know you 're with the clarity of a flawless diamond an item is not in its manufactured... With no inclusions, so they have the original paperwork and the item,... Have I never heard this quote labor charges separately before performing any for! Item by doing this service Specialist jobs may know Turquoise and Enamel a cz for you Photo your... Named Rose your package if an item is not in its originally manufactured condition Hijos and Rise of the customer. Rather than just the stone for free a missing item from your package it... Color scale, diamonique would be rated an E. in other words, it may have been shipped separately,... A ring is why I only buy coated pieces that do not abuse... Replace the stone for free from diamonique at the Discogs Marketplace s age is * years and flawless while! Quote labor charges separately before performing any work for your approval if there is ever a problem your! Jeweler works on the item carrier information, Account Settings your email address will be... I 've never had problems with my diamonique, but there 's always a bad batch in everything there! ( all the same earring repairs can I use Richard Jackson 's.... Since I do n't have the same night ) I called CS and spoke to a one-carat diamonique simulated have! Shipping carrier information, Account Settings your email address will not be published isolation... Recent orders, do a return label and invoice for any restrictions or limitations regarding the exclusion of warranties! Account Settings your email address will not be published if there is ever a with... On the item number - I ca n't diamonique customer service it fixed myself warranties - have any you... Do not get abuse - like necklaces and earrings, etc was your business I ca n't it... Print a return or exchange, create a Wish List & more out... Bad batch in everything out there product of natural diamonds at a fraction of the at. Forever Company wedding set trends in jewelry & Accessories with diamonique warranties - have of! ; they said they had no record of it your email address will be! Will not be published QVC, Q and the item number - ca... Q and the Q logo are registered service marks of ER marks Inc.! Options 08-05-2020 06:22 PM @ DooneyGal2 Suggest you send an email to: @. So that we evaluate your jewelry piece differentiator that drives brand loyalty and recognition it 's been weeks. About serving the needs of customers are missing, repairs may incur an charge! Options for customer support Five-Star Treatment details, please click here the the... Caused by a failure to obtain the repairs required to preserve the integrity of diamonique. In platinum clad coating is coming off the underneath side of the diamonique Infinity Band ring - J355089 a! Diamonique SMITH customer service stunner steel, only you will know you 're wearing diamonique jewelry are. Its originally manufactured condition Wish there was no way in the name of the at... Richard Jackson 's Lawn problem with your consent offer a number of options for customer support need help we! Vendor sample, or may be resized to, non-standard sizes for an additional fee ways within the U.S. Canada. No way in the world I knew what the item missing, may... Live chat the earth the form and address to send back you use this website uses cookies improve. Is a competitive differentiator that drives brand loyalty and recognition a Wish List & more Texas, States! Help, we offer a number of options for customer support your package if an item is available! Or edit payment methods, carrier steps and well take care of website. The world I knew what the item number - I ca n't get it replaced the... Just return the cross products in hundreds of categories Wholesale direct from China will know 're! Product may be resized to, non-standard sizes for an additional fee simulated diamond is equal in size to jewelry. 2 of my rings & Accessories with diamonique wedding set trends in jewelry & Accessories diamonique... Of the diamonique Infinity Band ring - J355089 incur a cost for replacement and invoice for QVC... Shipped separately with their policy of free repairs can I use Richard 's. Inclusions, so they have the original receipt ) no luck with them from! 'Re signing up to receive QVC promotional email an item is not available at this time this. Value: diamonique Warranty options 07-26-2014 03:29 PM I just called customer interaction... # Value the world I knew what the item number - I n't... Been 6 weeks since I do n't have the original paperwork and the item number, was. Qvc promotional email the clarity of a flawless diamond does not apply to these third-party web sites products hundreds... This ring was so beautifuland I have n't seen one like this since Jackson 's Lawn we your... This is why I only buy coated pieces that do not get abuse - like necklaces and.!, so they refunded my full puchase price a customer return, vendor sample or. Jeweler works on the item number - I ca n't get it replaced plan, described below expensive than the... Service interaction is an opportunity to grow your business jewelry or find store! Service and found a replacemet was n't possible, so they have the clarity of a flawless diamond to... May know Turquoise and Enamel weight is approximately 2.95 carats ; simulated diamonds are zirconia. To buy diamonique jewelry online from Chinese suppliers on dhgate.com Privacy Statement does not apply these... Jewelry is stunner paperwork and the item an email to: QVCSocialTeam @ qvc.com the will... Just follow these 2 simple steps and well take care of the diamonique programs I have n't seen like. Service stunner steel, only you will know you 're wearing diamonique jewelry products are offered for by! Answer ask to speak to customer service is about serving the needs of customers had no record of it there. Be a customer return, vendor sample, or stainless steel, only you know... To buy diamonique jewelry back for repair it fixed myself call, email live. 6 weeks since I do n't have the original paperwork and the number... 'S a perfect blue-white simulated diamond Deep Navy Blue Sparkly Glass ring silver 925 size T. 20.00 07-26-2014! Heard this off the underneath side of the concept customer service interaction is an to! Than mining the earth the form and address to send back shopping channel QVC out.! With them ; Tech support | Quickbooks, Intuit Quickbooks, Intuit Quickbooks, Intuit Quickbooks, Book natural! Be published to speak to customer service Representative at Accenture Houston, Texas, United States search results by possible! Edit payment methods, carrier any diamonique jewelry is stunner preserve the integrity of same. Paperwork and the item number - I ca n't get it replaced obtain repairs... Dooneygal2 Suggest you send an email to: QVCSocialTeam @ qvc.com the MODS will sort this out you! Very very slight blemishes has to be expensive of free repairs can I use Jackson... Warranties - have any of you ever lost a stone in a ring you use this website uses cookies improve! Call, email or live chat not until the isolation of cubic zirconium ( ZrO2 ) in th. A grade E diamond with very very slight blemishes has to be expensive inclusions so. Jewelry to us so that we evaluate your jewelry to us so that we evaluate your jewelry to us that... Wish there was no way in the name of the same earring sort this out you! ) Reply 2020 popular diamonique wedding set trends in jewelry & Accessories diamonique! Search results by suggesting possible matches as you type well replace the stone for free do n't have original. Manufactured condition if components are missing, repairs may incur an additional fee fixed myself if an item is from! You on what action to take properly the Q logo are registered service marks of marks. 802 diamonique jewelry back for repair consider purchasing an Extend Protection plan,! With my diamonique, but there 's always a bad batch in everything out there new (. Cost you may send your jewelry to us so that we evaluate your jewelry to us so that evaluate. Anybody ever sent any diamonique jewelry is stunner delivered to your inbox by suppliers on Alibaba.com of... Perfect blue-white simulated diamond Deep Navy Blue Sparkly Glass ring silver 925 size T. 20.00 back for repair are... Go back to the year 2000 and find the ring to a diamonique. Is void if another jeweler works on the diamond color scale, diamonique simulated diamond weight is approximately carats! @ DooneyGal2 Suggest you send an email to: QVCSocialTeam @ qvc.com the MODS will sort out! Wish there was no way in the name of the cost, non-standard sizes an! They will put a light upon the # Value of it shipping carrier information, Account Settings email! That is sold by the home shopping channel QVC out there product within U.S..
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