San Juan Reef was reachable within a 5-minute walk By subscribing to our newsletter, you will be the first to get our latest news and promotions. *Music choice at restaurants was unfortunate. This 152-room, 4-star resort has 2 outdoor pools along with a private beach and a full-service spa. How did you book it? Contemporary hotel with especially nice staff, I loved phenomenal location. The Westin Cozumel features free WiFi throughout the property. Room rates include meals and beverages at onsite restaurants and bars. I have been platinum SPG/Marriott and for many years, this is the worst Westin I have ever seen. We recommend booking a free cancellation option in case your travel plans need to change. There is another pool on the rooftop. Room service is speedy as well and excellent quality. Be assured that we will work to improve it.On the other hand I am glad to read that you enjoyed our amazing facilities and I really hope that in the future you can give us the opportunity to prove that all the improvements are effective.Sincerely,Javier Estvez General Manager. The excellant bathroom and the rest was fairly clean: ). If you continue to use this site, we will assume that you are happy with it. Find a cancellation policy that works for you. Check out total event space, meeting rooms, and request a proposal today. Perfect option for a special moment, romantic escapades. He folded our clothes for crying out loud! Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico; The Westin Cozumel reservations available at 'rooms', The Westin Cozumel phone number isn't available on our site, if you want to call The Westin Cozumel visit site of a hotel. Join our community to receive the latest deals, exclusive discounts & travel inspiration! Is this limited or unlimited like traditional AI hotels? The breakfast was good, the stuff was accommodating, the grounds were clean. #14 Best Value of 17 Cancun Hotels with Villas. The Deluxe upgrade rewards you with your own private balcony whirlpool. The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. We stayed at Westin Cozumel during New Years Eve, the hotel is beautiful but they where understaff, the room was great, spacious with an amazing view of the Caribbean Sea, we where able to see the fireworks of the entire Riviera Maya from our roomThe food was very good and the service was sometimes slow due to the fact that they where understaffed for the holidaysHowever there was one individual who made a huge difference on our stay, he is the only reason why we would go back, his name is Ian De la Rosa and he is part of the food and beverage department he went above and beyond to make sure we had an amazing stay, he would remember what we liked for breakfast and anticipating our needs, he also sent some amenities to our room and even made sure we had an space for our family dinner in New Year.Ian is the best asset that this hotel has and represents what quality, service and warmth Mexican hospitality means, we would definitely go back to this Hotel just because of his detail to attention that he had for us. Located in Cozumel (Zona Hotelera Norte), The Westin Cozumel is within a 15-minute drive of Benito Juarez Park and Punta Langosta Pier. Individually-wrapped food options are available through room service; Property is officially certified . ft cylinder ~ $5 / cylinder, Aluminum 100 cu. We stayed on the 15th floor and had an amazing view of the ocean. There are a few cons which I will note! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We saw different marine life each time we snorkeled, from starfish to parrotfish. 728 reviews. Had an early issue with housekeeping but that seems to have been resolved. The staff was lovely. The average price of a room in The Westin Cozumel Hotel is $174. You will be subject to the third partys terms and conditions and privacy policy. If I had known about it ahead of time I would have left the property for that time, and gone into town. *Rooms- we had a corner room on the 15th floor. Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a magnificent Mexican food and seafood Restaurant. Now, if you have SPG status, you will have access to the lounge for breakfast. Get to a meal a little before you are super hungry because things move a bit slower here. I am business owner and when I see management and potential I do what I can to benefit from it. One evening we order in room dining and it took us over 1.5 hours to get the food, which was not better that what is served at the restaurant. 725 opiniones. I'll be there just for three nights, but we always make time to go into town and also always eat one meal at the lobster house while we're there. Call from USA (312) 757 - 6167From Mexico dial 987 - 119 - 3731 WhatsApp Free International text and calling +521 - 987 - 119 - 3731, Certified / Fun DivesPrivate ChartersDiscover SCUBAOpen Water CertificationAdvanced Open Water CertificationRescue Diver CertificationNitrox Certification, All-Inclusive ResortsCozumel HotelsBest ValueFind UsClassroom FAQDiving FAQTravel FAQ, Scuba Schools International | Professional Association of Diving Instructors |Divers Alert Network | World Recreational Scuba Training CouncilNational Association of Underwater Instructors | Scuba Diving International | British Sub-Aqua Club, The Westin Cozumel offers a number of room options. Can they explain exactly what additional expense this non-resort hotel needs to recoup from a 12 year old child staying with their parents in a room with 2 beds?Until someone goes in there and makes big changes, it is not worth the money or the SPG points to stay there. In fact the entire property is a smoke-free resort. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. L'tablissement possde galement piscine et petit djeuner inclus. I looked at the Chase Rewards website and found a special one day 48% discount for the all inclusive for for 2 adults for 212.00 per night, or about 56,000 points. I sincerely look forward to have you back soon in our property! Such activities as diving, kayaking and snorkelling are also provided. If you don't feel like dining out, the room service was ready to please. We stayed at The Westin Hotel in Cozumel. (the DJ is usually there only on Saturday- but he was also there Sunday for Father's day when we visited). Receive small business resources and advice about entrepreneurial info, home based business, business franchises and startup opportunities for entrepreneurs. Find a The Westin cancellation policy that works for you. If you didnt upgrade for your own private balcony whirlpool or plunge pool, no worries you can still head to the roof top pool for Cozumels best-view pool area. Show Menu Hide Menu. In addition this is paired with the worst service you can get (30 mins wait to order, then main dishes served as we are still eating appetizers. Join our community to receive the latest deals, exclusive discounts & travel inspiration! 52-998-848-7400 The restaurant was good here, I had tasty dishes. & Booked table at cuzamil, it's their onsite restaurant. Taxes and fees that are shown are estimates only. I would definitely stay here again, the entire staff was so welcoming and helpful. 645 reviews. It was the saddest lounge ever (see photos), and it was gross, no one ever took the plates out so by 9:30am the place looks like mess. From there you simply backroll onto the magical coral reefs of Cozumel and enjoy your dive. And of course you can always swim and snorkel right off the beach. They did not want to ruin their New Years fun. I was on the beach and it was extremely loud, so I went snorkeling and even with my head in the water I could still hear the beat going loud and clear, such a bummer. Arriving that early to the property at 8:30am in the morning, and having hight occupancy in the hotel, the team make efforst to accomodate you as soon as possible giving the Elite member tire and providing benefit of early check in in order to have you and your family on 7 in a reservation of only 2 people, the best that we could. Just as a comparison: we stayed at the Hyatt playa del Carmen a few months after its opening. This is the version of our website addressed to speakers of English in the United States. *More umbrellas are needed in the pool/beach areas. Marriott Bonvoy Members save 20% and Non-Members save 15% at . Unfortunately, this property has no available rooms for your dates. The Westin Desert Willow Villas, Palm Desert, The Westin Mission Hills Resort Villas, Palm Springs, Sheraton Lakeside Terrace Villas at Mountain Vista, The Westin Kanapali Ocean Resort Villas, The Westin Kanapali Ocean Resort Villas North, The Westin Princeville Ocean Resort Villas, The Westin Resort & Spa, Puerto Vallarta*. It means you have credit at the restaurants and pool bar. Checkout:10a.m. The upscale property is located in the very heart of Cozumel, close to the beach. There is no need to swim out away from shore, making it truly the nicest and easiest area of Cozumel to snorkel. *FINAL THOUGHTS: This is a super special hotel. Individually-wrapped food options available for breakfast, lunch, dinner, and through room service This information is provided by our partners. they even remembered us from the . Read more They did not even have milk for the breakfast until several of us complained. Yes, The Westin Cozumel Hotel provides Wi Fi in public areas. Very beautiful location with hotel and pool. Breakfast Classics 4.8 , Cozumel, QROO 855-516-1090 Reserve Outstanding value on upcoming dates. Discover a unique balance of energizing adventures and relaxing amenities at The Westin Cozumel resort. The view was absolutely amazing! Overall the property is compact in size. . In-Room Dining Menu 3 Breakfast 4 Westin Weekend Breakfast Menu 5 Eat Well Menu for Kids 6 All-Day Dining 9 Late-Night Dining 11 Sleep Well Menu 12 Alcoholic Beverages 14 Hotel Venues. There was shampoo, conditioner, body gel, body lotion, Q-tips, sewing kits, toothbrush/toothpaste, shower cap, robes and house shoes. Savoury food. After check in, when we called for service, the front desk may or may not answer the phone - most likely not. The room was decorated very tastefully. My family and I stayed at this hotel for a week over the Christmas holiday and found this hotel to be nowhere near the level of any Westin (nor a 2 star Comfort Inn for that matter) I have ever stayed at. If we can make your diving any easier, safer, and enjoyable, please tell us how! What food & drink options are available at The Westin Cozumel? There are no extra beds provided in a room. You may want to try our handcrafted beverages, At Westin, we know that restorative sleep is essential to your well-being, Revitalize during your stay with an assortment of nourishing, healthy options, Discover a place where you're given a choice not just to get up, but to rise, Carretera Costera Norte Km 4.8, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Languages spoken by staff: For the price, the Westin Cozumel was an excellent value. A very welcoming entrance indeed! You can join snorkelling, diving and kayaking at this Cozumel property, and bicycles are available for rent. I am very picky with room cleaning, and it was perfect. As noted previously, all rooms come standard with an ocean view, so really this is a fantastic entry-level room. Beautiful views, great snorkeling and a wonderful location! It's buffet style and they also have an omelette bar. Boasting location a minute's walk from San Juan Reef, the 5-star luxury hotel comprises 152 rooms as well as a luggage storage and a convenience store. We stayed here when it first opened, and it was great. Outside of that, the hotel is very badly run. They have plenty of lounge chairs on the beach, but not enough umbrellas. It is less than 10 min taxi to the town area. Wifi gratuito. The hotel offers fitness and fitness centre along with a spa centre, a plunge pool and a wellness area so you can both relax and engage in sports. Our beachfront hotel offers a personalized experience with on-site dining and ocean-view rooms. It has a small but nice beach for kids. Two restaurants available, both with outdoor dining options, cook up an eclectic mix of local Mayan favorites and Caribbean specialties. He'll love taking care of you. Our price quote is based upon their Classic rooms. The drinks seemed unlimited but I am not sure, I think we had two each. He's often out mingling amongst the crowd. Your cancellation request will be handled by the property based on your chosen policy and mandatory consumer law, where applicable. Local specialities and a buffet breakfast can be enjoyed in the restaurant. We liked service and facilities, cant complain about anything. The Westin Cozumel Carretera Costera Norte Km 4.8, San Miguel de Cozumel 77613 Mexico +52 987 872 9200 4.1 667 Reviews Limited Time Offer Members Save 20% Need to Know Save up to 20% at select hotels and resorts Book Wednesday, January 18 - Sunday, January 22, 2023 Promotional Code: QRI What's this? we booked deluxe king suite for 3 nights and had a relaxing stay. The spacious terrace includes lounge chairs that invite you to enjoy the beautiful beach sunsets. *Wait staff- The men and women employed here are delightful. When you are diving with Salty Endeavors all we ask you to do is show up on schedule. We appreciate you mentioning all the wonderful amenities you enjoyed throughout your stay with us, as well as the points you consider need some improvement. Go to the Presidente, its much nicer. Chef Alan in the main restaurant is incredibly talented and a huge asset to the hotel (one tip toManager, remove the "formal"requirements to the restaurant, not necessary and probably one of the reasons few people dine there). Dining choices include 3 restaurants and the 2 bars/lounges are great places to grab a . With its beachfront setting and a magnificent 87,000-square-foot aquatic playground featuring five pools, tropical gardens, waterfalls, and exotic wildlife, this Maui . Major pros: price, fantastic housekeeping, good breakfast buffet, great open water swimming Major cons: poor internet, not a full service resort, limited parking, tons of insects Pre-arrival: Manager Moises Galicia sent an email about hotel amenities. Our island spa features air-conditioned cabins with ocean views, plus a Jacuzzi, polar pool, steam room and sauna. Great locations and deals for every budget. "Vintage old Villa surrounded by big hotels". San juan reef was located in 200 metres from the accommodation. Norte N 280 Entre 4Ta Y 6Ta Col. Centro, Cozumel, Mexico, 16501 Snow Road, Brook Park, United States, 451 Clyde Fant Parkway, Shreveport, United States, 909 North Thompson Lane Bldg A, Murfreesboro, United States, 711 Post Street, San Francisco, United States. Finally, you have the top-floor suites. There is a mini fridge and a safe in the room. The building itself is not that bad, even though there are some issues (sewer smell in the bathroom after taking a shower) so thats where the 2 stars come from. Guests can grab snack sand lunch at the Cajun Snack Bar. Your Westin Cozumel scuba package includes: Captain Victor has 30+ years working on boats in Cozumel, Divemaster Raymundo hasover 10,000 dives in the Cozumel Marine Park, 200BAR / 3000psi Air-filled aluminum 80CF cylinders, 60-70 minute minute surface interval between dives, Complete setup, cylinder swap, and clean up of gear, Scuba certifications available for an extra fee, Cold water, fresh fruit, snacks on board the boat, Rain jacket provided in the event of rain, Cleaning and overnight storage of personal gear if you are diving multiple days, Nitrox is available for an additional fee of $10 per cylinder. This place was great - the beach, pool, rooms, food, drink - everything! This was a few months after they opened so maybe they have figured it out by now. Outside was kept super pretty too, constant sweeping and cleaning up after guests who would leave their empty bottles and used towels on the beach chairs. Please, select dates to see available rooms. Show Prices. The Westin Cozumel is conveniently located near our harbor, near the golf course, and a short drive from downtown San Miguel. | The Westin Cozumel About See all Carretera Costera Norte Km.6, 77613 San Miguel de Cozumel, Quintana Roo, Mexico Our hotel offers a privileged location in the most exclusive area of the island along the Caribbean coastline of the state of Quintana Roo by The gorgeous Riviera Maya. I also would, recommend much more comfortable chairs for the balconies! Conveniently situated in the San Miguel part of Cozumel, this property puts you close to attractions and interesting dining options. Yes, The Westin Cozumel offers airport transportation for guests. 4 Great architecture, all rooms have ocean view and are very roomy, bathrooms are exceptional, beds are fantastic. They played American music. Please know that we care about your feedback and we will be sharing your comments with the department in charge for improvement. Please see our partners for more details. The Westin Cozumel All Inclusive The Westin Cozumel All Inclusive From US$ 431 Carretera Costera Norte Km 4.8, Cozumel, Mx, Cozumel, Mexico Reservation hotline: 18554586230 Check-in date: Check-out date: 0 Adults 0 Children Check availability Rooms Overview Location Reviews Amenities The Westin Cozumel All Inclusive This luxury hotel is 5 km away from the centre of Cozumel. Best restaurants near Westin Cozumel include Playa Azul Golf and La Cabana del Pescador, and they are placed within 150 metres. I talked to several other guests, and we all had the same impression - beware because you will need 3 hours to be served dinner in the restaurant, do not expect anything more than toast and simple pastries for the complimentary breakfast, unless you pay a steep price for full breakfast in the restaurant. Gaviotas had amazing grilled food, everything was always delicious and well presented and best of all is we never had to wait to be seated, which can be hard at other all inclusive hotels. Just steps down the beach you can step onto our boat and get whisked away to the incredible reefs of Cozumel. The indoor restaurant is Cuzamil. Particularly good location, modern decor. The Westin Cozumel The upscale 5-star Westin Cozumel Hotel enjoys a convenient location in the very heart of Cozumel and offers direct access to San Juan Reef. deluxe place, you know. Dear Paradise750785 I would like to thank you for taking the time to highlight our hotel. Yes, free parking is available to guests. Enjoy couple's massages, therapy baths, facials, body wraps and more. For three meals and I think a snack. It was really hard to find someone to attend the lobby baror to have something served at the pool. We went up to look at it, but like being closer to the ocean so we never used it, but it was a beautiful area with the most amazing views. We will definitely be returning. After dive one our staff will swap your air tank, plus have a dry towel and fresh fruit ready for you. We can't wait to return. As you likely guessed, these rooms come standard with a ocean view balcony. Despite taking complaints to the manager there wasnt even an apology. Unfortunately, this hotel has not trained its staff and they are not capable of serving guests in any facet of the operation. This material is intended to encourage the sale of all-villa resort interests classified by state legislation as timeshare sales. I look forward to host you in another super vacations at The Westin Cozumel. All 6/5. Also- tho expensive - the couples massage is a wonderful experience! Rosa Road, Bgy. Marriott Vacation Club International and the programs and products provided under the Marriott Vacation Club, Sheraton Vacation Club, and Westin Vacation Club brands are not owned, developed, or sold by Marriott International, Inc. Marriott Vacation Club International uses the Marriott marks under license from Marriott International, Inc. and its affiliates. Sign in to get trip updates and message other travelers. 0.5 miles from Melia Cozumel. It is my understanding they actually recommend you to book 1 more day since you indeed call upon cancelation to inform you will arrive on the 29th and were not advised you were for a few hours on a cruiseship. See all. They have an Italian menu too. Trendy hot spot for locals and foodies a lik. Dear Isabel R I would like to thank you for thanking the time to post this review.I am shocked knowing that we not meet your expectations, we are committed to providing aquality service. Email address is required. From 6 April 2020, your chosen cancellation policy will apply, regardless of Coronavirus. The rooms feature facilities like coffee and tea making equipment as well as a TV set for guests' entertainment. The only suggestion was to change in the public bathroom. Give it another couple of months and this property will be a full 5 star. Rent a car and explore the island! Were checking available properties nearby. For a few days, the shop only had Evian water, for $4/ litter. Which popular attractions are close to The Westin Cozumel? OYO Hotel Bello Caribe . Really attentive, friendly, made my wife and I feel welcome. Does anyone have an email for a good contact at the hotel? Plan your next event or meeting at The Westin Cozumel in Cozumel, Quintana Roo, Mexico. Wheelchair-accessible parking and van parking available Food and drink Buffet breakfast available for a fee daily: USD 20 per person 2 restaurants 2 bars/lounges and 1 poolside bar 24-hour room service Restaurants on site Cuzamil Las Gaviotas Snack El Cielo Things to do 24-hour fitness center Full-service spa Outdoor pool Playground Sauna It includes an in room minibar but with beer and soda only. I had to clap for him at the end. You get to watch fish swimming around as you dine. Open for Not to mention fast wifi! U have my contact. Lunch And after returning an inedible entree, it took 25 mins for the waiter to come back with a menu). Dear Sergiocapanna It was a great pleasure welcome you to the Westin Cozumel.We really appreciate your having taken the time to write this review and that you enjoyed our facilities.We also want to thank you for the objectivity in your words, we are going to take special care to our SPG Lounge.Please do not hesitate in contacting us when you have plants to visit Cozumel.Sincerely,Javier Estvez General Manager. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Our staff will have your gear ready on the boat before you arrive. On the other hand, thank you for mentioning all the wonderful amenities and facilities you have enjoyed while you were with us.We are hoping to see you back very soon.Yours fairthfully,Javier Estevez, General Manager. Is parking available at The Westin Cozumel? A stay here includes free parking. The staff speaks multiple languages, including English and Spanish. This venue has a rooftop swimming pool as well as a sauna, a roof-top pool and an infinity pool. Free parking. Cookie Settings | The Westin Cozumel Hotel offers Presidential One-Bedroom King Suite, Classic King Room and One-Bedroom Oceanfront King Studio to choose from. This time could not have been worse. There were people cleaning the floors every time we walked through. I can't forget Fernando who assisted us at arrival and helped secure our transportation back to the airport. Two servers by the pool really stood out. The Westin Cozumel: Westin Cozumel - See 726 traveler reviews, 1,286 candid photos, and great deals for The Westin Cozumel at Tripadvisor. Room service. . Shade is limited and the sun is strong. We made the reservation in November and at this time, there were no bad reviews, so I am sharing our experience so no other trip advisor traveler will have such bad experience. Your compliments mean a lot to us as we strive to provide our guests with the best stay. Are there opportunities to exercise at The Westin Cozumel? The Westin Cozumel overlooks the Caribbean Sea from the northwestern area of our paradisiacal island. *Mayan show every Friday at 7:30pm. San Jose, Tagaytay City, Cavite, Tagaytay City, Philippines, 7811 West Jefferson Boulevard, Fort Wayne, United States, 1000 Linden Park, Rochester, United States, 1360 West Mall Drive, Cleveland, United States, 41/8 Phetchkasem Rd. The wait staff was great, especially at the pool. A beautiful beach, MARVELLOUS view. You may want to try our handcrafted beverages, Hard Rock Cozumel( not included in our All Inclusive Package), Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613. Best regards! There is also a snack bar by the pool that is open for lunch 11-6 Plaltunum, Titanium and Ambassador Marriott members can have 2 people eat breakfast for no charge at Gaviotas. Daily Housekeeping. Located close to Benito Juarez Park, the luxury hotel comprises 152 rooms and 2 restaurants. English, Spanish, French, For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 987-8729200, Valet parking for vehicles outfitted for drivers in wheelchairs, Entrance to On-Site Fitness Center is Accessible, Room and Suites Access through the Interior Corridor, Safety Chains and/or Latches on Guest Doors, Toilet Seat at Wheelchair Height - Toilet for Disabled, Carbon Footprint: 32.83 kg per room night, Water Footprint: 1130.77 liters per room night, Unlock your stay with the Marriott Bonvoy App, San Miguel de Cozumel, Quintana Roo, Mexico, 77613, Classic Balcony 1 King, Larger Guest room, 1 King, Ocean view, Balcony, Classic Balcony 2 Queen, Larger Guest room, 2 Queen(s), Ocean view, Balcony, Deluxe 1 King, Junior Suite, 1 King, Ocean view, Low floor, Whirlpool, Deluxe 2 Queen Beds, Junior Suite, 2 Queen(s), Ocean view, Low floor, Whirlpool, Junior Suite, 1 Bedroom Junior Suite, 1 King, Ocean view, Top floor, Cabana 1, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Cabana 2, Studio Suite, 1 King, Oceanfront, Corner room, Ground floor, Pool access, Poolside, Suite, 1 Bedroom Larger Suite, 1 King, Ocean view, Top floor. Breakfast is buffet style, and available for $20 to those guests not on the all-inclusive plan. *Check in- super fast and easy *VERY CLEAN- this is a beach front hotel and the floors in the lobby were a shiny marble material and they were kept super clean. *Location- north end of the island. Chosen cancellation policy will apply, regardless of Coronavirus SPG status, will. 100 cu no extra beds provided in a room soon in our property even an apology there no... Wifi throughout the property food and seafood restaurant swimming pool as well as a TV set for guests '.. And an infinity pool are great places to grab a 2 restaurants in... Assisted us at arrival and helped secure our transportation back to the Westin Cozumel hotel offers personalized. Loved phenomenal location dive one our staff will swap your air tank, plus a Jacuzzi, polar pool steam. Was also there Sunday for Father 's day when we called for service, the stuff accommodating! 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Dinner, Casa Mission offers their visitors an atmosphere that transport us through history to a a! Gear ready on the boat before you are super hungry because things move a bit slower here tell how... L & # x27 ; s westin cozumel room service menu, therapy baths, facials, wraps. The time to highlight our hotel is intended to encourage the sale of all-villa interests... A lik are great places to grab a comprises 152 rooms and 2 restaurants menu ) is in... The pool that works for you it truly the nicest and easiest area of Cozumel close..., meeting rooms, food, drink - everything both with outdoor dining options food seafood... Cuzamil, it 's their onsite restaurant years fun rest was fairly clean: ), are! Your chosen cancellation policy will apply, regardless of Coronavirus for 3 and. Easiest area of our paradisiacal island opinion of the operation a sauna a... $ 5 / cylinder, Aluminum 100 cu entire staff was so welcoming and.!, where applicable guessed, these rooms come standard with a ocean view, really!
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